If you wish to apply for a refund for whatever purpose, please contact firstname.lastname@example.org stating the reason for requesting a refund along with your account details. The request for refund should be made within 30 calendar days from receiving the service.
A refund needs to be approved by the Practice Manager, Finance Officer or approved delegate in his/her absence, upon application.
The approved refund will be actioned via cash, eftpos or Trust cheque, depending on the amount refunded, within 5 working days of application.
Proof of identification (drivers licence, etc) will need to be produced and signage of refund documentation undertaken on collection of refund.